Holiday Toolkit (Out of Hours)
Advice
We recognise some students may need support over the holidays when our campuses are closed.
This toolkit will provide some useful signposts to help you
Please do not suffer in silence. There is support out there for you.
Spectrum Life, our Student Assistance Programme
Unlimited access to a telephone helpline, 24/7, 365 days a year
Offering help and support in managing whatever personal, study or work issues you are facing
- UK: 0800 031 8227
- WhatsApp / SMS: 00353 87 369 0010
- Zen chat (online chat) through the portal if you are struggling to pick up the phone : Spectrum Life Organisation code - uhiwell
- Available as an app from your app store – with access to lots of additional wellbeing content:
We hope you have an enjoyable, safe break and look forward to welcoming you back after the holidays.
james support group self help guide
ALISS
ALISS is a national digital programme enabling people and professionals to find and share information on resources, services, groups, and support in their local communities and online.
Emergency support
Emergency support
If you're in immediate danger of hurting yourself or others:
- Go directly to the Accident & Emergency (A&E) department of your local hospital to get help.
- Call 999 to request an ambulance if you are unable to reach the hospital yourself
If you're feeling distressed and need urgent support:
- Contact your GP surgery to request an emergency appointment
- If your GP surgery isn't open, call the free NHS out-of-hours medical line on 111 for help accessing the right services or contact NHS 111 via their website
- You can call the Samaritans on 116 123 to talk to someone at any time, day or night
- James Support Group have a 24/7 Helpline the number is 07563 572471.
- Free, confidential, 24/7 support is available by text message. Text ‘shout’ to 85258 or visit giveusashout.org for more information.
- text Mikeysline for support
- information on anxiety, low mood, stress and where you can get help from NHS
For more information visit our emergency support pages.
Going home for the holidays
Going home for the holidays
Gareth Hughes is the Clinical Lead for Student Space and is a psychotherapist, researcher and writer on student wellbeing, including the book Be Well, Learn Well
Not every student looks forward to going home for the holidays. This can be for many reasons and it is ok for you to feel this way. A few strategies can help you manage how you feel about this.
Many students feel obligated to return home, even when they don’t want to. It is important to remember that you are an adult and are entitled to make your own choices. Take time to think about the following:
- why you are planning to go home
- whether you do need to go
- why you don’t want to return home.
Thinking through what will happen
It may help to think about who you are going home for and who, if anyone, it will help. It may also help to think about the potential consequences of either choice (going home or not), and how likely those consequences actually are.
Student life can be very pressurised and in these circumstances it can be easy to lose some perspective. Ask yourself – will being at home be as bad as I think? Are my fears realistic?
Try to work through the consequences in a calm way and to be honest with yourself about what the likely outcomes are. It may help to talk to someone else about how you feel.
If you are worried about a specific issue it may be useful to discuss this with your family, before you return home - if you feel this is possible. Sometimes, addressing areas of conflict can help resolve issues and strengthen your relationships.
You can get more information about preparing to address conflict here: Preparing to address conflict | Student Space
Reducing the impact of the break
If, after thinking it through, you feel you should still return home, even though you don’t want to, see if there are ways in which you can reduce the impact the break has on you.
Could you:
- go for a shorter period than you’d originally planned?
- Break up the time at home, by going out with friends or getting out of the house for a while?
Even if you eventually decide that you have to stick to your original plans, being clear about why you are going home can help you feel more in control and can make it easier to survive the holiday period.
If you do go home, it is important that you look after yourself while you are there. Try to find time for yourself and give yourself small rewards along the way. Keep in mind the reasons you decided to go home – you may find they help to motivate you.
Information provided by: If you’re going home for Christmas but don’t want to | Student Space
Staying at college or university over the holidays
Staying at college or university over the holidays
Gareth Hughes is the Clinical Lead for Student Space and is a psychotherapist, researcher and writer on student wellbeing, including the book 'Be Well, Learn Well.'
If you are staying at university for the duration of the end of term break, making some plans in advance will help to ensure it is as good an experience as possible.
Your university is likely to be quieter over the break. At least some university buildings are likely to be closed for part of the time and most staff will be taking a well-earned rest from work. It may also be that there are fewer students around and less to do with your time.
In addition, it can be easy to feel worried or upset at the prospect of spending it alone or away from your family.
While these worries are perfectly normal, there are things you can do to increase your enjoyment of the break. Taking control of your time proactively can help you to get the most out of the break and feel more positive.
Keep busy
Maintaining a daily structure and keeping active will help to maintain your mood and energy levels. A lack of structure and vegging out can be fine for a day or two, but over time it leaves us feeling sluggish and down.
Having a plan for each day can help you to stay active. You may want to think about socialising with friends who are still around; spring cleaning your room, getting regular exercise or studying for next term. This will help you to feel you are achieving something each day.
Volunteer
Volunteering is an excellent way of keeping busy and doing something positive. Volunteering to help others is also good for us and it can help to build up your CV.
Your university, Students’ Union or Guild may have some volunteering opportunities or you can explore what opportunities there are through local and national charities such as Time Bank.
Volunteering will also help you by putting you in touch with other people and giving you a sense of purpose.
Socialise
Try to maintain social contact with as many people as possible. Not all students will go home for the whole of the break. Find out when your friends are going to be around and if local restrictions allow, plan socially distanced meet ups with them. If there are periods where your friends aren’t around, try to schedule regular calls and video calls with friends and family elsewhere.
Exercise
It can be tempting to stay indoors where it’s warm but you should make sure you are getting outside and exercising each day. Sunlight and exercise improves mood and will help you feel better physically as well.
Try to see the positives
For many people spending time alone may be preferable. If you are going to be alone you will have complete control over your own time, you can do what you want when you want, without pressure to please anyone else.
Indulge
Give yourself rewards over the holidays. These don’t have to cost a lot of money but, if you can, treat yourself to something special. You could, for example, cook yourself a nice meal or just set aside time to watch a movie or read a book.
Seek support
If you are worried about how you will feel during the break it may help to talk to someone beforehand or please remember that Spectrum life provides 24/7 support during the academic breaks.
Information provided by: Staying at university over the Christmas break | Student Space
Care experienced students
Care experienced students
The Who Cares? Scotland Helpline is a lifelong offer open to Care Experienced people of any age across Scotland.
What does ‘Care Experienced’ mean?
The term Care Experienced refers to anyone who has been or is currently in care or from a looked-after background at any stage in their life, no matter how short, including adopted children who were previously looked-after. This might include kinship care; looked after at home; residential care; foster care; secure care; or adoption.
What is the helpline?
The Helpline is open 12 noon to 4pm from Monday to Friday. We can be contacted by phoning 0330 107 7540 or emailing help@whocaresscotland.org
The Helpline offers the following:
- Connection with Who Cares? Scotland
- Support and signposting around finances, benefits, housing, health, employment, education, and rights
- Lifelong advocacy
- A listening ear
Highlands & Islands - Barnardo's Works Best | Barnardo's (barnardos.org.uk)
Who Cares? Scotland
Barnardo's
We have our Anchor service in the city centre. It is for 13-18 year olds.
The Anchor is a safe space for young people, if you need somewhere to go/ someone to talk to, we can make you a hot meal / drink and it is open from 3pm until 10:30pm Monday/Wednesday/Friday and Saturday.
Tel or text: 07747345412
email: anchorhighland@barnardos.org.uk
1st floor, highland rail house, station square, inverness
Estranged Students
Estranged Students
The Christmas period can be challenging for people who have become estranged from their family or children.
This StandAlone guide is intended to help you with some of the most common festive frustrations and give you an idea of how others in our community cope with the season.
Students who are carers
Students who are carers
Carer Support Line 01463 723560
Connecting Carers Office 01463 723575
Email carers@connectingcarers.org.uk
Connecting Carers - Connecting Carers & Connecting Young Carers
Self care
Self care
The holiday season is meant to be a time of joy, relaxation, and connection. However, for many students, it can also be a challenging period as you juggle academic pressures, family commitments, financial stress, and the need for self-care. Whether you’re heading home, staying on campus, or navigating a different path this holiday, we’ve gathered some tips to help you make the most of your winter break and prioritise your well-being.
🎄 Self-Care Over the Festive Period: A Guide for University Students 🎄
The holiday season is meant to be a time of joy, relaxation, and connection. However, for many students, it can also be a challenging period as you juggle academic pressures, family commitments, financial stress, and the need for self-care. Whether you’re heading home, staying on campus, or navigating a different path this holiday, we’ve gathered some tips to help you make the most of your winter break and prioritize your well-being.
Take Time to Truly Rest
The academic year can be intense, and now is your chance to recharge. Here are some ways to rest effectively:
- Create a sleep routine: Aim to get 7–9 hours of quality sleep. A consistent sleep schedule can boost your mood, concentration, and overall energy.
- Digital detox: Set aside specific times each day to unplug from social media and screens. Use this time to read, listen to music, or simply relax without interruptions.
- Mindful moments: Try meditation or breathing exercises, even just a few minutes daily. Apps like Headspace or Calm offer quick sessions that can help reduce stress and center your thoughts.
Set Realistic Expectations
The holiday season often comes with high expectations, but remember that it’s okay if things don’t go perfectly.
- Avoid overcommitting: Be realistic about what you can manage with family, friends, and yourself. It’s okay to say “no” to plans if you need personal time.
- Practice gratitude: Taking time each day to acknowledge what you’re grateful for can shift your perspective and improve your mood.
- Stay grounded: Focus on what truly matters to you over the holidays, whether it's spending quality time with loved ones, enjoying a favourite hobby, or simply having some quiet time to yourself.
Stay Connected
If you’re away from home or unable to see loved ones in person, here are ways to stay connected:
- Schedule virtual meet-ups: Connect with family or friends through video calls, especially on significant days. Shared online activities like virtual movie nights can help you feel close even from afar.
- Reach out for support: The holiday period can bring up difficult feelings. Don’t hesitate to reach out to friends, family, or services if you’re feeling low.
Reach Out for Support
Remember, you don’t have to navigate holiday stress alone. Many students struggle with the unique pressures of the festive period, so don’t hesitate to seek help if you need it. There are help details on this page Emergency Support
Keep Active
Physical activity can work wonders for mental health, especially if holiday stress creeps in.
- Get outside: Go for a walk, try a new hiking trail, or simply take in the winter air to boost your mood and energy.
- Try new workouts: If it’s too cold outside, experiment with at-home workouts or online fitness classes. Yoga and Pilates can be especially helpful for relaxation and flexibility.
- Make it social: Invite friends or family members to join you in a fitness challenge or for a daily walk, adding fun and accountability.
Practice Financial Self-Care
The holiday season can be tough on finances. Here’s how to manage spending mindfully:
- Set a budget: Establish a budget for holiday spending, including gifts, travel, and activities. Stick to what you can afford, and avoid feeling pressured to overspend.
- Get creative with gifts: Handmade gifts, offering your time, or baking treats can be affordable and meaningful alternatives to costly presents.
- Check for student discounts: Many stores and services offer student discounts during the holiday period, so take advantage of these when you can!
Your mental and physical well-being matter, and the holiday season is a time to prioritize both. By taking small steps to care for yourself, you can make this a restful, enjoyable break.
Need to Chat?
Reach out anytime—whether you need someone to talk to or have questions about additional resources, our team is here to help during term time and over the festive break there is Spectrum Life for 24/7 support
#UniSelfCare #FestiveWellbeing #StudentSupport
Weather, travel, get ready for winter advice
Weather, travel, get ready for winter advice
You can find information on being ‘Ready for Winter’ on the Highland Council website.
To check the latest weather warning information and travel updates visit
- Keep updated on the local weather warnings: UK weather warnings - Met Office
- Check if your Stagecoach bus service is running: Inverness Service Updates - Find Out If Your Bus Is Running | Stagecoach (stagecoachbus.com)
- If planning to travel by train visit: Check your journey | Latest train service updates (scotrail.co.uk)
- To get winter ready Prepare a winter kit for your car - Met Office
Foodbank information
Foodbank information
Find Your Nearest Foodbank Highland Foodbank.
The app too good to go is great locally
Check out if your town or village has a community fridge
Safety information
Safety information
As the festive season begins and we find ourselves busier than ever, it is important to consider your personal safety. From securing your home, and taking care when out socialising, to protecting yourself when online, Police Scotland have created a range of advice to help you enjoy the festive season safely.
More safety information and tips can be found on the Highlands and Island Police Division Facebook page or on the Police Scotland webpage.
Student Specific information from Police Scotland
student online safety guide (simplified chinese)
Beware of Scams - https://www.tsscot.co.uk/a-z-scams/
Strut Safe
Strut Safe is a free UK-wide phoneline for when you’re walking alone.
Operating hours:
- Fridays and Saturdays 7pm-3am
- Sundays 7pm-1am
Safekab
Safekab is an innovative taxi/cab app with safety features. Download it now!
Ever felt vulnerable when running or walking alone on those dark winter nights?
You're just a few taps away from never travelling alone again with SafeWalk!
You can share your location and journey home in real-time with a loved one, and know that there's help (should you need it) at just the touch of a button.
Whether you're on your evening run, walking home from work, a night out, or are just in a city you don't know, SafeWalk will make sure you're never left vulnerable
Try SafeWalk by SafeKab today!
Gender Based Violence - #ItsNotOn
Gender Based Violence - #ItsNotOn
UHI Inverness believes that all violence and harassment is not acceptable. We are committed to tackling violence and harassment and believe staff and students have the right to live and study in a safe and supportive environment. Sexual Violence and Harassment comes in many forms. It can be physical, emotional, and verbal – anything that makes another person feel uncomfortable or intimidated. We believe that you should never have to put up with violence or harassment. You should never be made to feel uncomfortable by another individual.
Wherever you may be learning, whether its online or on campus as a student of UHI Inverness we can help you to access the support you might need such as wellbeing & counselling services, study support, accommodation support or financial assistance.
Our student code of conduct clearly states that Gender Based Violence is unacceptable in any environment.
Our staff take care not to share person-identifiable information on protected characteristics without consent (e.g 'outing' LGBTQ people; disclosing pregnancy status)
GBV is NEVER the fault of the victim / survivor and we will not victim-blame, we will listen and we can help.
In instances where students who disclose or report any form of GBV, they will not face disciplinary action for breaching other UHI Inverness policies relating to: drug consumption, underage consumption of alcohol, academic misconduct, any pandemic (lockdown) policies should they be applied. This applies in cases where any breach relates directly to GBV.
We respect that you may ask to speak to a specific member of staff instead (or staff of a particular gender, race, religion or sexuality, for example). We are happy to try and locate another staff member of your choosing and accommodate this request where possible.
You can report any issues seen or experienced to the Student Support Team
You can view our Gender Based Violence Policy for more information
You can view more support information and our online reporting tool on our gender based violence information pages
Money advice
Money advice
Where to get help
- Your local Citizen's Advice Bureau
- Payplan
- National Debtline
- Business debtline
- Money Advice Service
- StepChange
Citizens Advice Bureau
The Citizens Advice service helps people resolve their legal, money and other problems by providing free, impartial, independent and confidential advice.
- Telephone: 0808 800 9060
- Find your local bureau
- Get free advice
Welfare support
Are you missing out on benefits you might be entitled to, or needing support with money matters or personal budgeting advice? Get in touch for free confidential help and advice.
- Telephone: 0800 090 1004
- Email: welfare.support@highland.gov.uk
What We Do - Changeworks They provide advice, information and support to help householders to save energy, be affordably warm and access financial support. This is delivered via their Affordable Warmth service, which provides energy advice and support to people in fuel poverty.
Scottish welfare fund
The Scottish Welfare Fund helps families and people in Scotland who are on low incomes.
0800 083 1887
You can apply for a:
- Crisis Grant – if you're in crisis because of a disaster (like a fire or flood), or an emergency (like losing your money or job, or an unexpected expense)
- Community Care Grant – to help you or someone you care for to start to live, or to carry on living, a settled life in the community
You must be 16 or older and on a low income, or getting certain benefits, to apply for these grants
Information for parents
Information for parents
Some activities for under 13s
- Feeling snowflakes - print and cut out the snowflakes and answer the questions
- Make sure to get some good sleep
- If you are stressed do some breathing
- you can use the worry tree or some coping cards
- you can get some relaxation in or some animal relaxation
- get a workout in with the 7 minute animal workout
- and out favourite technique for the wole family is the 5 senses
With concerns about money here is a great blog to read for parents tips on supporting children's wellbeing in the cost of living crisis.
Student minds have created a guide for parents about money and mental health
Parenting isn’t always easy. Although it’s often amazing and rewarding to watch your children grow up, and to help them learn to be independent, it can also be really hard work. Here are our tips for looking after your child while also looking after yourself. Parents guide to looking after yourself.
Drug and Alcohol Support
Drug and Alcohol Support
Scottish Families Affected by Alcohol & Drugs have put together a resource booklet for people who are facing challenging circumstances this year.
You can access the resource booklet here - Drug and Alcohol Support Booklet