Student support services

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We know student life can be challenging sometimes, from the decision making and application stage, to settling into student life and study. We try to make that journey as easy as possible but there may be times when you need to talk to somebody or access support.

We have dedicated, friendly support staff on hand to provide confidential help and advice throughout your time with us. Whether it's information about a course, fees and funding, or general support, our Student Support Team are here for you. You can access our services via telephone, online or face to face for appointments or support. Staff can also refer you to a range of support agencies as well as our own specialist services, if required, including learning support, health and wellbeing, and transition support.

UHI Inverness are committed to our duty of care and our responsibility to use professional expertise and judgement to protect and promote the best interests of students and staff, and to ensure that we exercise an appropriate level of care towards them, as is reasonable within the parameters of our relationship. You can view more about this in our Safeguarding Policy.

Our services are available to all students of any background, protected characteristics, or stage/mode of study. Service provision will depend on individual needs and circumstances, including location of study.

Book an appointment, 8.30am to 4.30pm, Monday to Friday, in the Student Support Centre, behind the reception at our main UHI Inverness campus.
Phone 01463 273 208
Email student.support.ic@uhi.ac.uk or contact us online.

Current students can access more guidance and support information via The Bothy on Brightspace

Personal Development Advisor (PDA) or Personal Academic Tutor (PAT) content

Personal Development Advisor (PDA) or Personal Academic Tutor (PAT)

Throughout your studies you will either have a Personal Development Advisor (PDA) or Personal Academic Tutor (PAT), depending on the SCQF level of your course.

PDAs support Further Education students (SCQF level 1 to 6) and PATs support Higher Education students (SCQF level 7 to 12).

Your PDA or PAT is the first point of contact for any concerns or queries you may have and you can contact them via telephone, online or in person. They will work with the wider Student Support Team to ensure you have access to the information, support and guidance you need in order to help you succeed in your studies.

Students with additional support needs content

Students with additional support needs

Do you have a disability, health issue, mental health issue or specific learning difficulty that could affect your studies?

Some students will benefit from individual arrangements and extra support. This is organised by our learning support team either online, via telephone or in person. If you feel you may require support, we encourage you to speak to our education support advisors so they can put supportive arrangements in place for you. We encourage our students to tell us in advance of starting their course, where possible, so we can ensure the best level of support is in place from the start.

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Wellbeing content

Wellbeing

The wellbeing of our students is important. Healthy living is about making sure your physical, mental and social needs are met so you can achieve your full potential.

We recognise the diversity of our students and the need for flexible programme of support to suit our students' individual needs. We take a proactive, holistic approach to encouraging positive mental, physical and social health, by supporting, advising and advocating for all students.

We incorporate counselling, cognitive behavioural therapy, mental health support and psychoeducational support into our service. Our qualified staff provide appointments, workshops and group sessions to students available online and in person. We also liaise closely with external agencies to provide support.

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Transitions support content

Transitions support

We know some students find starting a new course overwhelming. Our transitions coordinator will help you settle in by providing guidance, help or support on preparing to start your studies, or at any point whilst you are a student. We can arrange tours of the building, help you apply for funding, organise accommodation or connect you with other support services. Whatever your query or concern, our transitions coordinator is here to you settle into college life and get the most out of your student experience. Contact can be made online, in person or via telephone.

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Support for care experienced students, student carers or estranged students content

Support for care experienced students, student carers or estranged students

We recognise that student carers or students from care experienced background can face extra challenges.

Our dedicated transitions coordinator can help you via telephone, in person or online.

Study skills content

Study skills

No matter what your experience of learning, we all need additional help and support to improve our study skills and achieve all we set out to. We have a range of support available to help you with:

Learning
Assignments
Checking and editing your work
Dissertations
ESOL resources
Essay writing
Exam preparation
Formatting your essay
Mathematics
General study skills
Giving presentations
ICT
Note taking
Reading for study
Referencing and avoiding plagiarism
Report writing
Research
Time management
Vocabulary and grammar

Current students can access study skills material in person or online in The Bothy on Brightspace. For more information contact the Learning Support Team.